From Facility Director’s Desk
Dear FORTISians,
In relevance to our
current scenario - “Sometimes it feels like we have spent all our
lives decorating this house. Well, Rome wasn't built in a day”. The
quarter gone by has witnessed a sea of changes in the system which I
believe will pave way to sustainable growth in the days to come. What
is more exciting to me is that every one of us has participated
diligently in the process. We are poised to taste sustainable growth
that is inclusive too.
At 92% achievement in
Q1FY2014, our job has just quite begun. Gone are those days when
there were excuses of unavailability of talents, both medical and
administrative. With all that taken care, we should not settle for
anything less than 110% achievement in the months to come. We have
brought in many acknowledged experts; have curtailed operational cost
by improving processes; have remarkably improved customer
satisfaction index through an excellent patient care services; have
managed to make some noise in market through our continuous marketing
activities; have enriched customers’ overall experience through
many initiatives.
To reiterate, our job has
just begun. We will continue to make changes and improvements in the
system. All the very best to one and all for the challenging months
ahead!
All the very best!
Healthy Regards,
Harish Manian - Facility
Director
Fortis Malar Welcomes
“Defining world class standards in
healthcare. Fortis Malar Hospital is proud to be associated with
clinically acknowledged and respected physicians and surgeons in the
city”
Dr.P.Basumani, MD, MRCP (Lon), FRCP (Lon)
Consultant Medical Gastroenterologist
Dr.P.Basumani is an acknowledged gastroenterologist with
over 16 years of experience in the management of wide range of
digestive tract disorders including Inflammatory Bowel Diseases
(IBD), GI Bleeding, Obstructive Jaundice and complex liver diseases
to name a few. Adept at digestive endoscopy including upper GI
endoscopy and colonoscopy, Dr Basumani is also a known expert in
therapeutic ERCPs including balloon sphincteroplasty, biliary and
pancreatic stent insertions and large stone management with
lithotripsy. Apart from being proficient in digestive endoscopy, he
is also an accredited trainer in colonoscopy and ERCP. As an avid
researcher, Dr Basumani has actively partici-pated in a number of
clinical trials and published over 50 abstracts and articles in peer
reviewed journals including Gastroenterology, American Journal of
Gastroen-terology, Gut to name a few. Apart from presenting in a
number of international conferences as an invited speaker, Dr
Basumani is also an examiner for Royal College of Physicians (London)
and a member of Guidelines committee of British Society of
Gas-troenterology (BSG).
Mr Harish Manian,
Facility Director—Fortis Malar Hospital
Mr Harish Manian comes
with a rich experience of hospital marketing and operations over the
last many years. In addition to his post-graduation in Hospital
Administration he has done executive programs in IIM (Ahmedabad) and
IIM (Bangalore). He has had stints with leading healthcare
organizations in our country including Manipal Health Systems and a
stint abroad in Cape Town, South Africa and his last stint be-fore
coming to Fortis Malar was with Fortis Hospitals—Nagarbhavi in
Bangalore. He has been instrumental in turning around Nagarbhavi
Hospital into a very strong healthcare provider in that region by
bringing in various clinical programs, technology and a keen focus on
quality and patient care delivery. He was driving the NABH process in
Nagarbhavi and that was the first hospital to
Proud to be a FORTISian
Project
SEWA
In an endeavor to reach
out to those who have been struck by Uttarakhand’ tragedy, Fortis
Charitable Foundation initiated Project Sewa. Through this project, a
voluntary team of Doctors, Nurses & paramedics from our various
hospitals reached out to needy people in flood devastated areas of
Uttarakhand and treated over 250 patients who had suffered great
hardships during their ordeal.
Employee Engagement
Screening the best voice for Fortis Idol—Season V
Grand Finale of Fortis
Malaroda Bramanda Kural Thedal was held on June 8. Of the 11
enthusiastic singers, 5 entered into the finale. The finale was
judged by Dr Ariyanayagam and was graced by our zonal director,
senior doc-tors, HODs and employees. Amidst the heavy competition
between these five, the winner, Mr Balaji from HR department, got a
chance to represent Fortis Malar in South Region Finale in Bangalore.
Winning Attitude Workshop for Support Staffs
Warm Fuzzy Celebration
No doubts that all of us
live For-tis’ Values—Patient Centricity, Integrity, Ownership,
Innovation and Teamwork. Having said - there were a few FORTISians
who surpassed the call of duty, and whose deeds made us really proud
were honored by our zonal director. Thanks to all those who live and
breathe the values Fortis is all about.
Felicitation to Winners (Poem Competition)
The winners of Poem
competition which was organized on the occasion of Mother’s Day on
May 12th were felicitated. The competition saw the active
participation from 10 people across department.
Winning Attitude Workshop for Support Staffs
In an attempt to nurture
and develop overall personality of the sup-port staff, our Human
Resources department initiated a workshop. This 1-day workshop on
Winning Attitude focused on 12 development areas. Overall 42 support
staffs took part in the programme.
Other Updates
Shifting
of Finance, Purchase and Medical Records Department to Padmanabha
Nagar, Adyar
Finance and Purchase
teams have relocated to a new premise to enable additional dining
area in the hospital. Also our Medical Records Department is shifted.
The teams are now stationed at 1st Floor, Old No 2, New No, 3, 4th
Street Padmanabha Nagar, Adyar.
World
Blood Donor’s Day was celebrated on June 14th and the donors were
felicitated
Customer Engagement
Health
Screening Camp @ Kumbakonam
On 16th June, health
screening camp was organized in Kumbakonam targeting patients with
cardiac and neurological problems. Championed by Dr N Nagarajan &
Dr Lakshminarayanan, the camp witnessed participation from over 35
needy patients.
Neuro
Screening Camp @ Nellore
Championed by Dr Dinesh
Nayak, this camp on 8th June saw participation over 21 patients.
In-house
discounted health check done - Compassion Day on 28th June
Cardiac
Screening Camp @ MTC Bus Depot, Vadapalani
On 22nd June, basic
cardiac screening camp was organized in association with MTC at
Vadapalani. Over 85 employees of MTC were screened. As a part of the
camp, ECG, ECHO screening and cardiologist consultation were offered.
Cardiac
Screening and Ortho Consultation Camp @ L&T
In association with L&T,
cardiac screening camp was organized for their employees on 11th and
25th June. Through this camp, over 50 employees were benefitted. On
19th June, Ortho consultation camp was organized which saw
participation from about 22 employees.
Health
Awareness Talk @ TCS (Velachery & Ambattur)
A 2-day health awareness
talk was organized for TCS employees. Over 150 employees were
participated in this activity.
Clinician Engagement
CME at
Kanchipuram On 22nd June, a CME in
association with IMA—Kanchipuram was organized. Chaired by Dr Ravi
R and Dr Soundappan V, the CME witnessed the participation from over
58 medical professionals.
CME at
Chennai
On 23rd June, Fortis
Malar in association with IMA-Ashok Pillar, Marina, Metro and
Teynampet organized a CME by Dr Ravi R and Dr Pari R. In total, 45
doctors attended the programme.
On 30th June, we in
association with IMA-Kodambakkam organized a CME by Dr Dinesh Nayak
and Dr Ravi R. In total, about 80 doctors participated in the
programme.
New Marketing Initiatives
Launch of
Fortis Hospitals Medical Information Centre @ Guwahati
On 7th June, we launched
the Fortis Healthcare Information and Facilitation Centre at
Guwahati. Dr A B Govindaraj, our Chief Orthopedic & Joint
Replacement Surgeon and Dr Sanjay Gogoi, Director – Urology &
Renal Transplantation @ FMRI were the chief guests of honor. Every
month consultants from Fortis Malar would visit Guwahati 2-times a
month. OP consultation by Dr A B Govindaraj and Dr Dinesh Nayak
witnessed a participation of over 40 patients.
